Cancellation Policy

Please read our updated Terms & Conditions. *********** In the event of cancellation by you, refunds will only be issued if 2 weeks or more notice have been given. If you need to transfer your booking to a different date, this will be at the discretion of the Hub. Where training is split into multiple sessions, if you are unable to attend a session, a cost will be incurred to join on a different date due to the hub not being able to resell the place. As a full space will need to be allocated, this will incur a 50% fee of the cost of the training course. Paediatric First Aid training - Please note that 2 weeks’ notice is required to transfer your booking to another date or to cancel and receive a refund. If you do not attend Day 2 of the Paediatric First Aid training an additional charge of £50.00 will be issued for you to join another date. Any non-attendance with no notice given, will not be refunded, or transferred. In the event we need to cancel a course due to low numbers we will offer alternative dates. Cancellations due to unforeseen circumstances such as disruptive weather, pandemic or where training is deemed a risk to the delegate, we may have cause to cancel a training course, in these circumstances you will be contacted and booking transferred to the next available date. ***********

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